What happens when things go wrong for microfinance clients? SPM in Practice, Belita, Tanzania
When microfinance clients experience personal or business problems very often MFIs apply zero tolerance to loan repayments. Helena, the CEO of Belita in Tanzania explains how after a training in social performance management by Anton Simanowitz, supported by Oikocredit, she took a different approach. After her business burnt down, instead of selling her land and impoverishing her family, a Belita client had the opportunity to reschedule and her loan and re-capitalise. She is now repaying well, her business is successful and she tells everyone about Belita
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Comment by Sandhya Suresh on July 30, 2011 at 6:34 -
Its an inspiration video.Yes,MFIs can re-schedule their strategies to make sure that thier poor clients are not pushed below thier existing state of impoverishment but get an opportunity to come up in thier lives.
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