Social Performance Management Network

katherine knotts
  • Imp-Act Consortium
  • United Kingdom
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katherine knotts's Discussions

From Banker to Service Designer: Changing the way we design for Financial Inclusion

Folks,Thought you might appreciate reading this recent input on CGAP's microfinance blog - it describes a "bottom-up", "get your hands dirty" approach to understanding client needs and designing…Continue

Tags: WWFC, client-centred, CGAP blog

Started Apr 26

What can microfinance learn from Starbucks and Apple?

Folks,Ran across this interesting KIVA blog post whilst surfing the twitter-sphere... thought you'd enjoy! It draws out the distinction between and MFI designing products and services with, not for,…Continue

Tags: need-led approach, KIVA

Started Apr 13

Social performance job opportunities

Dear all,I wanted to highlight the following social performance and social responsibility related job opportunities, currently listed on the Microfinance Gateway:…Continue

Tags: ACCION, FINCA, SPM jobs

Started Apr 13

Interesting example of a needs-led approach to product design and delivery: IFMR

This is a "must-read"...If you only have five free minutes today, then use them to dive into…Continue

Tags: what works for clients, IFMR

Started Mar 22

 

katherine knotts's Page

Latest Activity

katherine knotts posted a discussion

From Banker to Service Designer: Changing the way we design for Financial Inclusion

Folks,Thought you might appreciate reading this recent input on CGAP's microfinance blog - it describes a "bottom-up", "get your hands dirty" approach to understanding client needs and designing appropriate services. Really great message around understanding the lives of clients, the barriers they face, the reality in the villages, and how clients use (and don't use) services.Here's the link you need:…See More
Apr 26
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katherine knotts posted a status
"Have you seen the Evidence Project yet? http://bit.ly/HCu2D0 #FFH"
Apr 13
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katherine knotts posted discussions
Apr 13
katherine knotts posted a discussion

Interesting example of a needs-led approach to product design and delivery: IFMR

This is a "must-read"...If you only have five free minutes today, then use them to dive into this recent blog post by KGFS (IFMR-India) on the CGAP Microfinance Blog. This piece describes KGFS's "wealth management approach", which uses an in-depth process of engagement at the household level to understand the household's needs, plans and capacities in terms of…See More
Mar 22
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Profile Information

Organisation name (Nombre de su organización)
Imp-Act Consortium Secretariat
Type of organisation (Tipo de organización)
international network
Country(ies) where you work (País[es] donde trabaja)
global
Job title (Cargo en el trabajo)
Learning and Communications Manager
Website (Sitio web)
http://www.imp-act.org
Organisational mission statement (Misión de la organización)
The Imp-Act Consortium works to make microfinance more effective in reducing poverty and other social goals by supporting and promoting Social Performance Management (SPM).
Why are you interested in SPM? (Porqué esta interesado en GDS?)
As social businesses, MFIs apply commercial means to achieve social ends. Our experience demonstrates that effective performance management requires a social and financial perspective, and that SPM is good for clients and for business.
What's your story? (Tell us a little bit about yourself and how you got here!) (Díganos su historia - háblenos un poco de Ud. y cómo llegó aquí)
I've worked with the Imp-Act Consortium for since 2003, and I've been facilitating the SPM Network since its inception.

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Comment Wall (5 comments)

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At 9:29 on October 6, 2010, Nadeera Ranabahu said…
Hi..Thank you very much for the information. Really appreciate it, since some network members are interested in doing a social audit.
At 6:53 on September 11, 2010, souren ghosal said…
SPM should be an inbuilt strategy in all activities of all organization- commercial,social and even family as disadvantaged people exist everywhere.
At 6:21 on September 4, 2010, souren ghosal said…
spm network could develop better technique to reach the disadvtaged people if it would conceive appropriate projects that could be implemented by the corporates in cost effective and wider space.outreach
At 21:03 on August 20, 2010, Rodolfo Tapia Espinoza said…
Muchas gracias por la bienvenida Katherine!
At 14:03 on August 9, 2010, Irina Aliaga Romero said…
It is great to know that you have come back...All the best for you.
 
 
 

Latest Activity

Microinsurance Facility posted a discussion

ILO Facility Webinar: "Insights from India’s Microinsurance Success"‏

19 hours ago
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Olaitan Mudashir Adeola is now a member of Social Performance Management Network
yesterday
Welcome Them!
Profile IconJinu Varghese and Ponnaiyan Muthunayagam JOSE joined Social Performance Management Network
May 11
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